Showing posts with label mindset. Show all posts
Showing posts with label mindset. Show all posts

Wednesday, 9 September 2009

Attachments, Part Two

In the past I've made a big point out of getting attached to your guild members. Rather, you need them to get emotionally invested in your cause. When done correctly, your guildmates will stand by you during the toughest times. Still, as the leader you are expected to uphold a high standard of self-respect. It's your responsibility to exercise a degree of control over your own feelings. That means you shouldn't allow for your own vision to be clouded, even when some of your members are vying for your attention. Once your guild becomes popular you may easily be overwhelmed by the admiration members will bestow upon you. Appreciate any gratitude they display but don't get carried away. The worst case scenario would be if you start favouring some members more than others because they suck up to you the most. Your judgement should never be impaired in this way.


There have been instances in the past where guild leaders have lost all sense of reality and fallen in love with their members. It's expected that you become somewhat parental regarding your guild, but there's always one or two folks who take it too far. Remember ages ago when I made a fairly poor analogy about how having the desire to lead is like having schizophrenia? Well the chances are that some of your realm's guild masters are truly insane. A recent WoW.com article has demonstrated this perfectly. In it, an anonymous guild leader is identified as being bloody crazy. No, they're not egotistical or a loot whore - they just demand certain members add her on Facebook and reply to her status updates and wall posts. Constantly.


The idea here is (essentially) a good one. Getting to know members outside of the game through social networking sites is a similar aim that forums try to connote. Unfortunately it seems this can be easily abused if your guild master happens to be attention-deprived. Don't get carried away with interacting with your recruits on a personal level. It's invasive and remember that you're all there for a higher purpose than to establish a glorified dating agency. Of course it's more acceptable for social guilds to do, but raiding progress guilds should opt for a good dungeon run over lovey-dovey time.

In summary:
  • Getting members attached to the leader is good.

  • Reciprocating that respect is also good, to a point.

  • Don't Facebook-stalk your members!


[Image credits go to WoW.com and here.]

Thursday, 28 May 2009

Coping With Raiders

The mind of a typical raider has always been strange to that of a normal player. Not in some deep, Freudian way by which their desire to possess mighty swords is symbolic of the fact their dad threatened to cut off their penis at a young age. Rather, they have different priorities than the rest of the playerbase. Usually, their lives are fairly unfulfilling. They may be employed, but their jobs are boring and lifeless. They seek satisfaction through teaming up with like-minded, competent individuals so they can work together towards a goal they all share. When most people start raiding, they get a huge rush of adrenaline, but that wears off over time. The most enthusiastic raiders retain this feeling. Is it because they are yet to accomplish the same sense of accomplishment in real life? You may wager so, but that way of thinking leads us down some very dark paths indeed. When we begin to judge raiders as lifeless loons who can only get off by fighting giant vaginas, then what does that make us guild leaders? I like to think we're a breed of folks who are driven purely by the need to be productive and help others. Then again, others may perceive us as insane control freaks who need to exercise our need to dominate on strangers. Despite me being against stereotyping, I tend to do it a lot on this blog. Just understand that good raiders are essentially different to your average bloke off the street.

GIANT VAGINA, EYEBALL, OR AN OLD GOD? VOTE NOW!

For a start, you'll never really find a raider on the street. Given the choice, most people would stay in and do a few instances than go out for a random walk, especially considering what sporadic weather we've been having recently. Raiders like to raid constantly, for huge blocks of time at once. This doesn't mean that raiders don't have lives. Most do, but they seek self-satisfaction more than your average human being. This means that whatever they do, it's probably a means to an end. They are powered by a natural drive to achieve, which is something all guilds should look to capitalise on. I've spent more than seven thousand words talking about how to motivate your members, but these guys only need a specific goal to get themselves in the mood. That's all you need. Give them the gear and tactics, shove them in a dungeon and they'll plough through it in no time.

This is a 'Raider'. He's angry because you play a Paladin, DON'T YOU!?

Or so you'd think. In fact, these folks are more likely to squabble over the basics than your average player. Take a look around your server. How many raiding guilds are there? Fifteen? Twenty? More? How many are actually making progress at a substantial rate? Five? I will never say that the people who join these establishments are not true raiders at heart, but they seem to lack the brain capacity to really put their dreams into reality. You should never encounter such idiots in your own guild if your screening process is thorough enough, but always prepare for the worst. Their mum could have filled in their application form for them, and their dad could have fluked his way through the TeamSpeak interview. Hell, most guilds only have one of those types of recruitment methods, so it;s statistically likely that you'll end up with a total moron once in a while. Identify and kick. Just don't assume that someone who makes a mistake is likely to cause more trouble. You should know when someone is constantly buggering up and how to get rid of them.

'THROW MOAR DOTS!'

Even folks who have proved themselves to be able in the past may turn out to be tossers once they join your guild. We all know the guy who is just a little too hardcore. If they were a Pokemon, they'd be Gyrados; angry and overpowered. He knows all the tactics and is more purple than a gay rights parade, but is all too quick to remind the rest of the guild of his awesomeness at any opportunity. It's almost as if he's sacrificed part of his humanity in exchange for being a pretty good player. Some people refer to blokes like this as 'cocks'. Others call them 'dedicated'. I brand them as unproductive. When you end up having to sacrifice morale for these blokes, then kick 'em out.

'Oh no! It's a raider with a huge ego!' 'GIVE ME PURPLLLEZZZZZ!'

Once your guild has been going a while, a natural hierarchy will develop within the raiders. There's the lower tier of players, who you drag along to Naxxramas to gear up and get them used to a raiding atmosphere. Then there's a middle tier, where members have some decent epics and know the tactics on most bosses. Or claim they do. These people should make up the majority of your guild, and the skill and gear of the people you recruit should scale with your progress, in order to sustain that progress. When you get people joining who are above the current standard in your guild, you encounter problems. They are used to raid groups that probably don't wipe as much as yours do and have grown accustom to members who know exactly what they're doing. Some of this higher tier are polite and sympathise with the woes of a growing guild. These kind-hearted souls will stick around to help your own guys get up to his standard and therefore improve everyone's life. Unfortunately, most of these more experienced players will simply leave when they realise you can't keep up to their high expectations. You must stoke the fire that warms the heart of every raider, but the more progress they've made in the past, the more coal you're going to have to pile on those flames. Otherwise, they'll proudly point out how superior they are to you and abruptly leave. You don't gain anything out of that, so avoid recruiting people from the higher tiers unless you're very close to nearing their level of experience.

Story of my sex life.

Utilise the natural drive that all raiders have. Once the ball starts rolling, it will take a very long time to stop. This means you must be dedicated to such a cause from the moment you down your first boss. Get into their hearts, and inspire them to fight using their heads. These people are probably just like you, so tie in your own goals with theirs and bond together to make progress.

To summarise:

  • Raiders are special. Not in a retarded way; they're just passionate about what they do.

  • They may be a tad sensitive about why they raid. I know a couple who argue all the time, but work together perfectly if you stick them in front of a large monster. They use it as a way of bonding. Or taking out their frustration. All the same, best to keep out of such complicated psyche.

  • Be wary of the occasional idiot slipping into your ranks. When you spot one, kick them.

  • Fend off people who consider themselves too good to be in your guild. Their constant whining will do nothing but drag morale down. It's never worth the slight hike in DPS.

  • Collect momentum. Sometimes a successful guild will continue to motivate itself, given the right circumstances. Good vibes are all you really need.


[Mad props for the images go to: BossKillzahs, this fan site, this other fan site, these Pokemon fanatics and this.]

Friday, 3 April 2009

Attachments

Recruiting is easy. Provided you follow one of the many recommended techniques in my article and use your own skills effectively, the people that you want to join should come flooding in. It's a simple process and this explains why the shittest guild on your server is still able to get members. The most difficult task you’ll face with new recruits is trying to get them to form an attachment to the guild. When people have a connection to a cause they feel strongly about, or a group of people who are worth caring for, they are more likely to contribute and fight for that particular set of ideas. Attachment has been used as a technique to secure bonds between people for thousands of years, and still applies to family units today – right from birth. One of the key ideas behind a child establishing such a connection with a mother is that the former can provide for the latter during her old age. With the advent of retirement homes, this relationship has really turned into a one-way street, namely with the mother caring for the child during the early years of its life, without any real return later on.


Should you expect some sort of material payback from members once a connection has been established? That’s up to how you feel. Depending on how nice they are, you may receive gifts of gold and a selection of valuable items. Then again, most members will do nothing more to show their appreciation than occasionally speak in guild chat and show up for raids or other events. You must understand that, although you’ll try to create positive feelings between everyone in the guild, all members will react differently. Some people will perceive themselves worth more than they actually are, and consider simply logging on each day to be a privilege to you. Others will see being in the guild as a great pleasure, freely giving up their time and gold at any opportunity to help you out. Usually, if people have not had to go through some sort of application process, they’ll act the first way. Consider that you’ll get stubborn or more willing people no matter where you go. Even if you’re in the strictest and elitist guild on the server, be assured that there’s likely to be a few kind-hearted souls in there, but also some people who will turn up just for raiding. People like to think they’re unique and display behaviour that hopefully make us believe that they are. Despite this, there are still some strategies you can apply to get everyone involved and rooting for the guild.

Not sure what this picture has to do with anything, but I thought LAG needed some more sex.

The first step is getting members to relate to you. When they join, it’s likely they’ll have just been forced into a new community they know nothing about. Their only friends in this brave, new world will either be their referees and friends already in the guild, or you. Building a connection immediately is essential, as it's within the first few days of joining that they’ll build their impression of the guild, and decide if they wish to stay or not. If you are not clear on the goals of your guild when initially recruiting, it is likely that new members will find themselves joining under incorrect perceptions. When finding that they want something from the game that you can’t offer as a guild, they will quit regardless of how deep the connection you build with them is. Prevent this from running by the main points of your guild’s overall plan to any new members.

'Right folks, we attack Durotar from here, here and here.'
'Sir, that's a picture of England and France.'

Don’t be afraid to approach people individually. This attribute will prove it's worth when it comes to actually applying the following steps, but always bear in mind that it’s better to approach people separately, in private, than within full view of everyone else. Not everyone is as confident as yourself and bringing unnecessary attention to people who don’t really like it will annoy them. Discretion is always important. Whether you’re disciplining someone, or giving them praise, there is no reason to make it a huge thing that involves all of guild chat. Certainly, it’s one thing to make an example out of a situation, but it;s another to go through the process every time someone pisses you off, or does the opposite. Embarrassing someone in front of the guild, no matter what the reason, will bring negative results.


Making large gestures of love to all new guildies may seem like a good idea, but sometimes a more subtle approach is needed. Try some of the following strategies and see how they work out for you.

  1. Send them gifts.

When someone is performing well in a guild, or simply seems to have settled down well, it's good to send them gifts. Don't shower them like they're the son of God, but sometimes an appropriate, charming item in the mail will really cheer them up. Yeah, they can probably use the guild bank to draw something out at their convenience, but giving them something directly with no need for any implied repayment helps reach out and connect with good members.

  1. Cut down on ‘grats’ spam.

Initially, wishing someone congratulations when they level or gain an achievement will seem like a great way to promote positivity. Too much can cause the opposite effect, however. Some people don't like to be embarrassed by people commenting on every little thing they achieve and others may find it annoying that someone is praised for reaching level 10 on their alt. You may not totally condemn such behaviour, but I'd definitely promote cutting down on it.

  1. Don’t be afraid to make nicknames.

Avoid patronising nicknames, like calling someone of a low-level 'n00bie' or 'lower' or something. For your officers, maybe even branch out into calling them based off their playing style, personality and class. 'Snake' would fit really well with someone who is sly and manipulative, or just likes Metal Gear Solid. 'Lion' for a natural leader who displays loyalty to the guild, or they may even just have bushy hair. You can read as far into this as you wish. In the end, giving nicknames make you seem playful and helps your members simply like you more. Just draw a line if people start calling each other negative names with no real explanation.

Remember that the ultimate goal of all this is to build up an open, community atmosphere from the word 'go', without having to reduce yourselves to team-building activities (a la Severance). I encourage you to try all of the techniques listed, but sometimes a member will simply not catch on and invest themselves back into the guild. I guess the best you can hope for in this situation, is that they eventually change their minds over time and fall in love with the guild naturally. Just bare in mind Eleanor Roosevelt's famous line, 'Don't spend major time with minor people'. Learn to judge if people can be bribed into being committed to your guild and leave them alone if they can't.


The final tip in this section is about what you should be feeling. Although a good guild leader will go to just about any lengths to get their members friendly with one another, it is important he or she never becomes too attached to one particular individual. Think of this mindset as the 'Nursing Home Manager' complex. Pretend you're actually running a centre for the very elderly or terminally ill. Yes, make their time as thoroughly enjoyable and comfortable as possible, but always remember that they can be taken away at any moment, either through their own choice or powers beyond their control. You should always mourn the passing of an officer or active member (and even ask them why they left), but learn to simply not worry if a randomer leaves and refuses to comment on exactly why. Sometimes people are just arseholes. Do worry if people begin leaving in their droves. You should actively seek out the problem and find a solution immediately if this occurs.

Never react in a way that could potentially harm the reputation of your guild further. If you take some time to gather your thoughts and approach the leaver with respect and compassion, its worth the delay. However, if your blood just boils in the time between them leaving and you questioning them, then I encourage you to make any post-guild conversation as brief as possible, or don't have one at all. Sometimes it's better to simply let go than to satisfy your curiosity. Don't sweat the petty things, and don't pet the sweaty things.

To summarise:

  • Creating some sort of relationship with all guild members is essential if your guild hopes to survive in the long run.

  • Approaching people to get them involved on a personal level is more effective than constantly broadcasting the need to communicate with each other in guild chat.

  • Shitty gifts are better than no gifts!

  • Shitty nicknames are not better than no nicknames!

  • Pointless 'grats' spam is not really that productive.

  • Have your members be attached to you, but remember the 'Nursing Home Complex'; they could be taken away at any time.

  • As we've seen in the 'Professionalism' article, being indifferent is better than being a flaming ball of rage.


[Now for where I got my madd pixx from. Here, here, here, here and here.]